Frequently Asked Questions
📦 Shipping
Q: Is shipping really free?
A: Yes! We offer 100% free worldwide shipping on all orders. No minimum purchase required.
Q: How long does shipping take?
A: USA: 7-12 days | Europe: 8-15 days | Asia & Rest of World: 10-20 days.
Q: Do you provide tracking?
A: Yes, all orders include tracking. You'll receive a tracking number via email once shipped.
💳 Payment
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and more.
Q: Is my payment information secure?
A: Absolutely. All payments are processed through encrypted, PCI-compliant payment gateways.
🔄 Returns & Refunds
Q: What is your return policy?
A: You can return unused products within 30 days for a full refund.
Q: What if my product arrives damaged?
A: Contact us at support@freeship.store with photos and we'll send a free replacement.
📞 Contact
Still have questions? Email us at support@freeship.store